Privacy Policy

1. Introduction

This Privacy Policy outlines how SereneSphere collects, uses, and protects the personal information of its users. Our platform is dedicated to ensuring the confidentiality and privacy of your data, especially as we handle sensitive mental health information, including assessments related to anxiety disorders, depression, ADHD, OCD, autism spectrum disorder, eating disorders, post-traumatic stress disorder (PTSD), and risk tolerance.

2. Data Collection

We collect information through various means, including but not limited to:

• User-submitted responses to mental health assessments.
• Account registration and profile creation.
• Purchases of reports and subscriptions to our services.
• Direct communications with our support team.

The information we collect may include personal identification details (name, email address), demographic information, payment details, and responses to our mental health assessments.

3. Use of Information

The information collected is used to:

• Provide personalized mental health assessment reports.
• Enhance our platform's resources and offerings.
• Process transactions and manage user subscriptions.
• Communicate with users about their accounts, updates, or changes to our services.
• Conduct internal research to improve the accuracy and effectiveness of our assessment tools.

4. Data Sharing and Disclosure

SereneSphere does not sell, trade, or rent personal identification information to third parties. We may share generic, aggregated demographic information not linked to any personal identification information with trusted business partners and affiliates for research and analytical purposes.

5. Data Security

We implement robust data collection, storage, and processing practices along with advanced security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our platform utilizes bank-level security protocols to ensure your data remains secure and confidential.

6. User Rights

Users have the right to access, correct, or delete their personal information at any time. Requests for data access, correction, or deletion can be made by contacting our support team through the provided contact details.

7. Changes to Privacy Policy

SereneSphere reserves the right to update this Privacy Policy at any time. We encourage users to review this page regularly to stay informed about how we are protecting their personal data. Continued use of our services constitutes acceptance of any changes made to this policy.

8. Acceptance of Terms

By using SereneSphere's services, you acknowledge and agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please refrain from using our services.

9. Personal Data Controller

The personal data controller responsible for the information collected through our platform is: NOVA LEARN FZCO a company registered in Hong Kong, Address: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates.

10. Contact Us

If you have any questions regarding this Privacy Policy, our data practices, or your interactions with our platform, please contact us at: