Última actualización: 07/05/2025
This Terms of Service is a contract entered into by and between You ("you" or "User") and SereneSphere ("SereneSphere," "We," or "us") project lead by NOVA LEARN FZCO ("Company" or "we") Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates. and our affiliates, to the extent expressly stated. These terms and conditions (together with our Privacy Policy, the "Terms of Service" or "Terms") govern your access to and use of our Website and any software, application, content, functionality, and services (collectively with the Website, the "Service" or "Services") offered by SereneSphere, whether as a guest or registered user.
Please read the Terms of Service carefully before you start to use or access our Services. This agreement is an electronic contract that sets out legally binding terms. You must accept the Terms to use the Services. By using our Services, you accept and agree to be bound and abide by these Terms. If you do not accept and agree to be bound by all of the terms within this Terms of Service or do not meet or comply with its provisions, do not use our Services.
Any translation(s) of this Terms of Service from the English version into any other languages is provided for your convenience only. This English version of the Terms of Service is the legally binding version and shall prevail in the event of any differences in meaning or interpretation between this Terms of Service and any translated version.
PLEASE NOTE: THESE TERMS CONTAIN A BINDING ARBITRATION PROVISION. THE ARBITRATION PROVISION REQUIRES THAT DISPUTES BE RESOLVED IN ARBITRATION ON AN INDIVIDUAL BASIS.
If you do not agree to the Terms of Service, you must not access or use the Services.
The Services provided by SereneSphere are intended for users who are 18 years of age or older. By accessing or using the Services, you represent and warrant that you are at least eighteen (18) years old or the legal age of majority in your jurisdiction.
Additionally, you confirm that you have the legal capacity to enter into this Terms of Service and are not prohibited from using the Services under any applicable law.
We may revise and update these Terms of Service from time to time at our sole discretion. Any revisions will be posted on our Website and will take effect immediately upon posting.
SereneSphere may, at its discretion, provide reasonable notice of material changes via email to registered users. By continuing to use the Services after the updated Effective Date, you acknowledge and accept the revised Terms of Service. If you do not agree to the updated Terms, you must discontinue use of the Services immediately.
To access certain features, you may need to create a user account ("Account") on our Website. Registered users will have access to a wider range of features and tools. To register an account, you must provide accurate and up-to-date registration information, including but not limited to your email address and username.
By creating an account, you agree to:
SereneSphere is not liable for unauthorized access to your account resulting from theft, voluntary disclosure, or misuse of your login credentials. You are responsible for ensuring that the information linked to your account is accurate, current, and complete.
SereneSphere is designed to support mental health awareness and self-assessment, offering a variety of informational and educational tools related to personality traits and psychological well-being. However, we are not a medical provider, therapist, or licensed healthcare professional. By using our Services, you acknowledge and agree that: We are not a substitute for professional medical advice, diagnosis, or treatment. The assessments and resources provided through our platform are intended for informational purposes only and should not be used as a basis for making any health-related decisions.
We cannot guarantee that our Services will be suitable, beneficial, or effective for all users. If you have concerns about your mental health or psychological well-being, we strongly advise you to consult a qualified healthcare professional.
SereneSphere makes no guarantees regarding the accuracy, effectiveness, or suitability of the assessments and resources provided through our platform.
SereneSphere may allow users to submit public feedback, ratings, and reviews ("User Reviews"). By submitting a User Review, you agree that:
To maintain a safe and respectful environment, SereneSphere reserves the right to:
Because SereneSphere does not have full control over user-generated content, we are not responsible for any content posted by users. If you believe a review or post violates our Content Standards or Terms of Service, please contact us at support@serenesphere.me.
The SereneSphere Services are strictly for personal use only. Any commercial use of our platform, including but not limited to sales, promotions, advertisements, or soliciting other users for business purposes, is strictly prohibited.
Commercial Use ('Commercial Users') includes:
Organizations, businesses, agencies, or companies may not create accounts or use the Services without prior written consent from SereneSphere.
Users may not use any information obtained from SereneSphere to contact, advertise, solicit, or sell to any other user without their explicit prior consent.
You may only use SereneSphere for lawful purposes and in compliance with these Terms of Service. By using the Services, you agree not to:
Additionally, you agree not to:
SereneSphere reserves the right to suspend, ban, or take legal action against any user who violates these Terms.
Any violation of these Terms of Service may result in immediate termination of your account and access to SereneSphere, without prior notice and without eligibility for a refund. Additionally, violating these Terms may subject you to legal liability, including claims for damages related to intellectual property infringement or other breaches of contract.
We reserve the right to suspend or terminate your account at our sole discretion, for any or no reason, and without prior notice, refund, or liability of any kind.
You may choose to terminate your account at any time by accessing your Account Settings on the SereneSphere website or by contacting us at support@serenesphere.me. However, SereneSphere may retain certain account-related information for record-keeping, fraud prevention, fee collection, enforcement of Terms, and any legally required obligations. Additionally, if your data has been shared with third parties in accordance with our Privacy Policy, retention of that information will be governed by the policies of those third parties.
All content, features, and functionality on the SereneSphere platform-including but not limited to the website, software, text, images, videos, graphics, designs, logos, and trademarks-are owned or licensed by SereneSphere and protected by international copyright, trademark, and intellectual property laws.
If you believe that any material on SereneSphere violates your intellectual property rights, please contact us at support@serenesphere.me.
By using SereneSphere, you are granted a non-exclusive, non-transferable, non-sublicensable, limited, revocable license to access and use the Services for personal, non-commercial use only, provided that you remain in compliance with these Terms of Service.
You must not:
User Content refers to any information, data, posts, comments, reviews, or any other content uploaded or submitted by users on SereneSphere. You are solely responsible for the content you provide and assume all risks associated with its accuracy, reliability, and potential disclosure.
SereneSphere reserves the right to:
By submitting User Content, you represent and warrant that:
We do not guarantee the availability of User Content and are not responsible for lost, deleted, or inaccessible content. Users are encouraged to maintain their own backups.
By posting User Content, you grant SereneSphere and its affiliates an irrevocable, perpetual, non-exclusive, transferable, royalty-free, worldwide license to use, store, reproduce, modify, display, and distribute your content as necessary to provide and improve the Services.
By posting User Content, you agree to waive any moral rights or claims against SereneSphere related to the use of such content.
SereneSphere respects the intellectual property rights of others and complies with all relevant copyright laws, including the Digital Millennium Copyright Act (DMCA). If you believe that your copyrighted work has been copied and used on our platform in a way that constitutes copyright infringement, please notify us by emailing support@serenesphere.me with the following required information:
SereneSphere will review all claims and may remove or restrict access to content that is deemed infringing. We reserve the right to terminate accounts of repeat infringers.
SereneSphere offers subscription-based access to certain features and services. By subscribing, you agree to the following terms:
Automatic Renewal
Subscription Purchases
Cancellation Policy
Introductory Period and Pricing
Changes to Subscription Fees
Canceling your subscription stops automatic renewal, but you will still have full access to the platform until the current billing cycle ends.
To avoid additional charges, cancel at least 24 hours before the end of the free trial or current subscription period.
SereneSphere reserves the right to adjust subscription fees at any time. If pricing changes, we will notify users via email and on our website. If you do not agree to the new fees, you may cancel before the new pricing takes effect.
Refund Policy
SereneSphere may include links to third-party services, advertisements, or promotions. These external sites and services are not under our control, and we are not responsible for their content, products, or services.
By using third-party content, you acknowledge that:
The platform may also display sponsored advertisements. The placement, nature, and targeting of these ads may change over time.
SereneSphere is provided 'AS IS' and 'AS AVAILABLE' without any guarantees or warranties of any kind.
Limitation of Liability
We do not guarantee:
Some jurisdictions do not allow certain warranty disclaimers. In such cases, some limitations may not apply to you.
SereneSphere is not responsible for:
Third-Party Content Disclaimer
By using SereneSphere, you acknowledge and accept these terms, limitations, and disclaimers.
SereneSphere, its employees, affiliates, and partners are not liable for any damages, losses, or claims arising from your use of the Services.
SereneSphere may provide opinions, advice, or recommendations from third-party sources. These opinions do not reflect the views of SereneSphere, and we are not responsible for their accuracy.
To the fullest extent permitted by applicable law, SereneSphere and its affiliates, officers, directors, employees, agents, or licensors shall not be liable for any damages arising from or in connection with your use of the Services, including but not limited to:
Some jurisdictions do not allow the exclusion or limitation of liability for certain damages. If this applies to you, some portions of this section may not be enforceable.
Even if SereneSphere has been advised of the possibility of such damages, the total liability of SereneSphere for all claims, in any given six (6) month period, shall not exceed the amount you paid to SereneSphere during that time or fifty dollars ($50), whichever is greater.
The limitations of liability set forth here shall apply even if your legal remedies fail in their essential purpose.
SereneSphere specifically disclaims liability for:
You agree to indemnify, defend, and hold harmless SereneSphere, its subsidiaries, affiliates, officers, directors, employees, agents, licensors, and partners from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:
Some jurisdictions may not recognize broad indemnification clauses. If this applies to you, your obligations in this section shall be limited to the maximum extent permitted by law.
If a claim arises, SereneSphere reserves the right to assume exclusive defense and control of the situation. You agree to fully cooperate in defending such claims.
The laws of United Arab Emirates, excluding its conflicts of law principles, govern these Terms and your use of the Service. To the extent that any dispute, claim, or legal action arising from or related to these Terms or the Services is permitted to be brought in a court of law, such action shall be subject to the exclusive jurisdiction of the courts of United Arab Emirates. You hereby irrevocably submit to personal jurisdiction and venue in such courts and waive any defense related to improper venue or inconvenient forum.
Upon termination of these Terms of Service, any provisions that by their nature contemplate performance or obligations beyond termination shall survive and remain in full force and effect.
You may not assign or transfer your rights or obligations under these Terms of Service without prior written consent from SereneSphere, which must be provided in the form of a signed written instrument by an authorized representative of SereneSphere.
Any attempt to assign or transfer these Terms without such consent shall be null and void. SereneSphere may freely assign these Terms or any of its rights and obligations without your consent. These Terms of Service shall bind and benefit the successors, heirs, and permitted assigns of both parties.
No waiver by SereneSphere of any term or condition outlined in these Terms of Service shall be deemed a continuing waiver of such term or any other term.
The failure of SereneSphere to assert a right or enforce any provision of these Terms shall not be construed as a waiver of such right or provision.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or tribunal of competent jurisdiction, such provision shall be modified or eliminated to the minimum extent necessary to comply with applicable law while preserving its intent. The remaining provisions of these Terms shall remain in full force and effect.
Given the global nature of the Internet, you agree to comply with all applicable local laws and regulations, including, but not limited to, those related to Internet access, data protection, privacy, copyright, and trademark laws. Additionally, you agree to comply with all applicable laws governing the exportation and transmission of technical data.
If you are subject to such restrictions, your access to the Services is prohibited, and you must immediately cease use of the Services. If at any time your country of residence, employment, or circumstances change, and you no longer comply with these conditions, you agree to immediately discontinue use of the Services. Your license to access and use the Services shall be automatically revoked upon any such change in eligibility.
By using the Services, you represent and warrant that you are not a citizen or resident of a country where access to or use of the Services is prohibited by law, governmental decree, regulation, treaty, or administrative action.
You further warrant that you are not a resident of, or located in, a geographic area subject to economic sanctions or embargoes imposed by United Arab Emirates, the United States, the European Union, or other relevant jurisdictions.
By using the Services, you consent to receive contracts, notices, disclosures, communications, and other records electronically instead of in paper form.
If you wish to withdraw your consent to electronic communications, you must contact SereneSphere at support@serenesphere.me. However, withdrawing consent to electronic communications may limit your ability to continue using certain features of the Services.
This includes, but is not limited to, legal notices, account updates, and agreements related to your use of SereneSphere.
You acknowledge that electronic records satisfy any legal requirement that communications be in writing.
These Terms of Service constitute the entire agreement between you and SereneSphere regarding your access to and use of the Services.
Any waiver or modification of these Terms must be made in writing and signed by an authorized representative of SereneSphere. If any provision of these Terms is invalidated, the rest of the Terms shall continue to remain binding and enforceable.
These Terms supersede all prior agreements, communications, understandings, negotiations, and representations, whether oral or written, related to the Services.
No oral modifications or representations shall be considered legally binding.
A substantial part of the Service, including assessment reports, scores, written analyses and recommendations, is generated automatically by artificial intelligence systems operating on the answers you provide. You acknowledge and accept the following.
To the maximum extent permitted by applicable law, we accept no liability for decisions taken or omitted on the basis of automatically generated content. If a report contains something that appears clearly wrong, please contact us at support@serenesphere.me so that we can look into it.
Use of the Service does not create a doctor-patient, therapist-client, counsellor, coaching or any other professional or fiduciary relationship between you and us. We do not practise medicine, psychology, psychotherapy or counselling, and we do not provide medical advice, diagnosis or treatment.
We provide the Service on an "as available" basis and we do not guarantee any level of uptime, availability or performance unless expressly agreed in a separate written agreement.
We are not liable for any failure or delay in performing our obligations where such failure or delay results from events, circumstances or causes beyond our reasonable control.
During a force majeure event our obligations are suspended for the duration of the event. If the event continues for more than sixty days, either party may terminate the affected subscription by written notice, and we will refund any amount paid for a period of service not delivered, to the extent required by applicable law. This clause does not affect your payment obligations for services already provided.
The Service relies on third parties, including payment processors, authentication providers, hosting and database providers, email delivery providers and artificial intelligence providers.
Prices are displayed on the Service and may be updated from time to time.
If you believe a charge is incorrect, contact us first at support@serenesphere.me so that we can review it. Most issues are resolved faster this way than through a dispute.
We take reasonable measures to protect and retain the data associated with your account, but you should not treat the Service as your only copy of anything that matters to you.
You may not access the Service by automated means except where we expressly permit it in writing.
If you send us suggestions, ideas, feature requests or other feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty free licence to use, reproduce, modify and exploit that feedback for any purpose, without obligation, attribution or compensation to you. You confirm that any feedback you send is not subject to third party rights that would prevent this.
From time to time we may make features available that are identified as beta, preview, experimental or similar.
You confirm that you are not located in, and are not a national or resident of, a country or territory subject to comprehensive sanctions, and that you are not listed on any restricted party list maintained by a competent authority. You may not use the Service in breach of applicable export control or sanctions laws, and we may suspend access where we reasonably believe such a breach may occur.
Before starting formal proceedings, you agree to contact us at support@serenesphere.me and to attempt in good faith to resolve the matter informally for a period of thirty days from the date of your notice. Most disputes are resolved at this stage.
To the maximum extent permitted by applicable law, any claim arising out of or relating to the Service must be brought within one year after the cause of action arises, failing which it is permanently barred. Where applicable law does not permit such a limitation, the shortest period permitted by that law applies. Nothing in this section limits the mandatory statutory rights of consumers, including the right to bring proceedings before the courts of their place of residence where the law so provides.
We may give you notices relating to the Service by email to the address associated with your account, by posting them within the Service, or by publishing them on the Website.
Nothing in these Terms creates a partnership, joint venture, agency, franchise or employment relationship between you and us. Except where expressly stated, no person who is not a party to these Terms has any right to enforce any of its provisions.
These Terms may be made available in more than one language for convenience. Where there is any inconsistency between versions, and to the extent permitted by applicable law, the English version prevails. Translations of the Service, including automatically generated reports, may vary in wording between languages.
Nothing in these Terms excludes, restricts or modifies any right or remedy, guarantee, warranty or other term or condition implied or imposed by mandatory law that cannot lawfully be excluded or limited.
If you are a consumer resident in the European Union, the United Kingdom or another jurisdiction granting mandatory consumer protections, you keep the benefit of those protections, including your statutory withdrawal and cancellation rights, regardless of any provision of these Terms to the contrary. Where a provision of these Terms is found to be unenforceable against a consumer, that provision applies only to the extent permitted, and the remainder of these Terms continues in effect.
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at:
SereneSphere Support Team
Email:support@serenesphere.me
Address: NOVA LEARN FZCO, Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates.
Aviso legal: El sitio web, la aplicación y los servicios de SereneSphere están diseñados para comprender mejor tus rasgos mentales personales. Nuestros productos y servicios no están destinados a diagnosticar, tratar, curar o prevenir ninguna enfermedad. No deben sustituir el asesoramiento o intervención médica. Consulta a un profesional de salud calificado para tomar decisiones médicas.